- Look for a Termite and Pest Control company with a proven history of successful exterminations and positive feedback from customers who were completely satisfied.
- Always deal with a qualified, licensed, certified and insured pest management company
- Ask friends, neighbors, and co-workers to recommend pest control companies they have used successfully and how satisfied they were with the service. You can also ask the firm for customer referrals and contact the referrals.
- Evaluate pest control companies that are members of national, state and local pest management associations such as the National Pest Management Association – NPMA, the New Jersey Pest Management Association – NJPMA, and the International Pest Control Operators – IPCO. It will indicate if they have access to up to date information and techniques – and can apply them to your situation. Pest Control Associations offer their members educational opportunities to keep them abreast of new technology and other developments. These organizations also have codes of ethics to help members strive to meet quality standards.
- Are they a member of the Better Business Bureau, what is their rating and are there any outstanding complaints? If not, call your local Chamber of Commerce for the same information.
- Do they have a brick and mortar business, or just a P.O. Box? What good is a guarantee, warranty or a long-term contract if they are mixing chemicals out of their basement or van?
- How many years have they been practicing pest control in South Jersey? A new company has not had time to establish a reputation yet – which means you cannot be sure of what you will get or what kind of experience they have.
- Before signing a contract, be sure to fully understand the nature of the household pest to be exterminated, the extent of the infestation, and the work necessary to solve the problem.
- If a guarantee is given that shows they stand behind their work. Understand what it covers, how long it lasts, what you must do to keep it in force, and what kind of continuing control, prevention, and management are necessary.
- Don’t be rushed into a decision. Since you are paying for professional knowledge as well as skillful application of pesticides, look for someone whose judgment you can trust. Be wary of the commissioned salesperson trying to sell you services you do NOT need.
11. Sleep on it (remember again, these people will be coming into your home or business). If you still feel comfortable with the firm and their contract the next morning, sign and make sure that you get a fully executed copy (signed and dated by both parties).